More calls from Google

The businesses above you aren't better.
They just have more reviews.

That is usually the whole difference. We ask every customer you finish a job for — by text and by email — so yours start adding up too.

Follows Google's review policies. No fake reviews, ever.

Your business Text message

Hi Dave — thanks for having us out today. If you've got 20 seconds, a quick Google review really helps us out:

Leave a Google review g.page/r/review

Just done 👍

Delivered

Example message. Sent in your name, with your own review link.

Why they get the call

Three results get the calls.

When somebody searches for what you do, Google puts three businesses at the top with a little map. Almost nobody scrolls past them. You cannot move your shop and you cannot change your trade — but you can change how many people have vouched for you, and that is most of what decides those three.

Illustration
  1. 1

    Precision Plumbing & Drain

    4.8 · 214 reviews · Plumber · 3.1 km

  2. 2

    Northside Mechanical

    4.7 · 168 reviews · Plumber · 4.4 km

  3. 3

    Rapid Drain Services

    4.9 · 97 reviews · Plumber · 2.8 km

  4. More places ↓ — where almost nobody taps
  5. 7

    You

    5.0 · 12 reviews · Plumber · 1.2 km

This is the one I see over and over. Best rating on the list. Closest to the customer. Still not in the top three — because a perfect score from twelve people does not beat a very good one from two hundred.

Across your area

You show up on some streets and vanish on others.

Someone searching from one end of town finds you. Someone two streets over never sees you at all. Below is the same search run from twenty-five spots around one business — green means they turned up in the top three, red means they were nowhere.

On 12 reviews Where they show up today

16 14 12 15 19 13 9 7 10 14 11 6 3 8 12 12 8 6 9 15 17 13 11 14 20

On 90 reviews What that usually turns into

8 6 4 5 9 5 3 2 3 7 4 2 1 2 5 5 3 2 4 8 9 7 5 6 10
  • In the top three — gets called
  • Further down — rarely called
  • Not found at all
  • The ringed dot is the business itself

The right-hand picture shows the shape this normally takes — it is not a promise of a particular number. What is dependable is the direction: as the reviews build, the patch of your town that finds you gets bigger. I will show you your own version of this on the call, with your real numbers.

It really is that simple

Put those businesses in order of how many reviews they have and you have very nearly put them in Google's order too. Star ratings barely differ — nearly everyone sits between 4.6 and 5. It is the number of people who bothered to leave one that separates you.

Illustration
#1
214
#2
168
#3
97
#4
61
#7
12
How many reviews each business has, listed in the order Google shows them. The free audit pulls these exact numbers for your own area.

The gap

So why are you on twelve?

The job ends, everyone moves on

You meant to ask. Then the next call came in. By the evening the moment's gone.

Asking face to face is awkward

Most people say yes to your face and forget by the time they're in the car.

Your competitor asks every time

That's usually the only reason they have four times your reviews. Not better work.

Reviews pay you twice

First they help get you seen. Then they win the customer once you are — because nobody rings the business with eleven reviews when the one next to it has two hundred.

Illustration
Marcus T. Local Guide · 12 reviews

Turned up when they said they would and had it sorted the same afternoon. Tidied up after themselves too.

Example of what a review looks like — not a real customer.

The sequence

How it works

  1. 01

    Send us your customers

    A spreadsheet or straight from your CRM. Past customers count — they can be asked too.

  2. 02

    We text and email them

    A short message in your name with a direct link to your Google profile. One tap to leave the review. No app, no login, no hunting for your listing.

  3. 03

    One reminder if they don't

    Most people mean to and forget. A polite nudge a few days later, then we stop. Nobody gets pestered.

The package

What's included

  • Text and email follow-up — both, because some people only read one.
  • Your direct review link — one tap, straight to the review box.
  • Messages in your name — from your business, not a platform they've never heard of.
  • Automatic reminders — one follow-up, then it stops.
  • Past customers included — everyone you've already worked for can be asked.
  • Help replying — Google wants owners replying to reviews. We'll handle that.
  • Set up for you — send the list, we do the rest.

Quick favour — 20 seconds?

Your business to Dave 9:02 AM

Hi Dave, thanks again for having us out. If the work was up to scratch, a short Google review is the single most useful thing you could do for us.

Leave a Google review

— Your business

Example email. Same ask, for the people who never read a text.

Before you ask

Questions

Short answers. If yours isn't here, ask us directly.

How many reviews will I get?

No honest answer to that exists, and anyone giving you a number is guessing. It depends on how many customers you have and how they felt about the work. What we control is that every one of them actually gets asked, twice, in a way that takes one tap.

Is this allowed by Google?

Yes. Asking your customers for reviews is fine and Google encourages it. What isn't allowed is buying reviews, offering a discount or gift in exchange, or only asking the customers you think are happy. We don't do any of that — everyone gets the same message.

What if someone leaves a bad one?

It happens, and a wall of perfect fives looks fake anyway. Reply the same day, keep it factual, and it reads fine to the next person. We'll help you write those.

What do you need from me?

Your customer list with a phone number or email, and your Google Business Profile so we can grab the review link. Setup is a short call.

Anything to do after setup?

Send new customers as you finish jobs — most people forward them from their CRM automatically. Otherwise it runs by itself.

Get set up

Start getting asked

Tell us what you do and roughly how many customers a month, and we'll tell you exactly how we'd set it up.

Book fifteen minutes

Goes straight to matthew@lekoutovich.com. No form, no signup.